Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30745 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 628 Showing 12,541-12,560 of 30,745 reviews
  • Rated 5 out of 5 stars

    Geek squad agents are great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is well worth the money, and the Geek Squad agents are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service rep suggested that I choose equipment protection for my TV. Best idea that I ever had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD GEEK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LITTLE DIFFICULT TO REACH A TECH.. BUT THEY DO GET THE JOB DONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn-In Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great burn in protection, worth it for burn in protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I ever made!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I ever made this team has always been there when I needed them to help me get back up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection , good for my expensive tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great when it comes to Geek Squad Service they go above and beyond to get everything taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding a two year protection plan seemed like a good idea in case in issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have with any electronics u purchase these days never no when they fail. Things not made like the use to don’t last forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection I've purchased were kind of steep but it was all worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is absolutely worth it considering how long sets last these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered a tv, its nice to have a service that will come to your home and look at tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers it all, just don’t get jacked!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all you could want except if you sling a controller through it or get robbed! Especially happy with the coverage on the display!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last time used, credit for new given

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased tv in 2015, purchased Geek squad warranty then. Had issue with it GS came out and issued credit for full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They great at solving issues and doesn’t take long if you get the right people to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't like insurance on their products I know I do, it's a little bit pricey but I guess in the long run it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not by a 4k tv without a warranty. The price of tv are kind of high. Would recommend for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I honestly didn’t know what to expect but glad I got to experience real help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV for the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome tv with great features for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with best buy when purchasing the warranty. Always very helpful and have had my tv returned with no hassle. A must have when purchasing any electronics.

    I would recommend this to a friend