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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30747 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 643 Showing 12,841-12,860 of 30,747 reviews
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this coverage, and it covers power surges aka lightning strikes too. Saved us $$$ on a repair. Thanks BB :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a great buy for me, I recommend this to everyone really

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really go out their way to make sure they give you the absolute best service and I really love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have a protection plan is a great rest peace of mind. If anything happens can get help fixing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 YEAR WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is amazing. I used it on my 65 inch tv and they came out and replaced my whole screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is even protecting at this point but best buy keeps great records so if I need it they'll take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im hoping i wont ever need to use this. But its worth not having a large repair bill down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have, for protection of your expensive entertainment products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were impressive with their knowledge and attention to detail. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, curtious agents. Prompt and timely at every svc appt scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection warranty gives me peace of mind that my investment will be covered in the event that something happens .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ins.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, buy your cell phones through bestbuy, then always get this insurance for your phones. Trust me, it's worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to purchase product protection, thankfully I haven't had to use it, but to have the safe and secure feeling knowing my product has some insurance feels awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a warranty for just in case purposes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv started showing some lines and as soon as I called geek squad, they immediately began the process and in about a week, I was told the new tv would be delivered to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 yr plan for an open box tv purchase. Hopefully I never have to use it, but it's good piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional and friendly staff has always been helpful and very good at providing assistance on all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always glad that we get Geek Squad coverage for our products from Best Buy. The few times we needed them, it really paid off! Peace of mind is worth a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything without this layer of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is very much easy to set up. Very good pictures. TV remote control is not as friendly as my Samsung 65” old model.

    I would recommend this to a friend