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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 30,748 reviews
  • Rated 5 out of 5 stars

    $80 for 5 years!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $80 for 5 years! Great price on TV makes amazing deals for the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a little pricey but for a big TV purchase this is a must! Not to take anything away from the Geek Squad but I hope I don’t have to use it;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints with purchasing the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the protection. So far so good but tv is still new! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used the greek squad for my lap top computer. The service was great & the staff was knowledgeable and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and put up the 2 TVs and speakers. The quality was definitely superb and can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Good product Good product Good product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great insurance to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have not had to use my Geek squad protection yet, I am very happy to have it "in case"! Any kind of repair/replacement would be a difficult extra expense right now, so it is nice to have this "safety net" to fall back on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it for my TCL smart TV I purchased in 2020. Still good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2year protection plan just to have extra peice of mind if something happens to my new Sony x930e tv and before it runs out will prob add another 2years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Always a good buy. Have not had any problems with their customer service. Will definitely buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put protection plan it’s the best knowing it’s Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There nothing like having peace of mind if something goes wrong. I have expert assistance ready when and/or if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help u when u need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it had all the channels and app on it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is fast and good , the personal is so nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Come in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help. Helped right away. No issues afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spot on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient and accurate. All in one! Thank You...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get if you think you'll need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this incase my device breaks with in the geek squad warranty, which is better than paying full price again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get if you think you'll need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this incase my device breaks with in the geek squad warranty, which is better than paying full price again.

    I would recommend this to a friend