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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 30,748 reviews
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wall mounted my TV and setup the Samsung system. Very happy with the product and the installation and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the plan. Good to have. My 2013 TV stopped working. I was covered till 2018. Wasn't able to fix TV. I was reimbursed for the price I paid for TV in 2013.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan I bought with my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan I bought with my new Samsung 70 inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad have always been supported to any of my needs. Their intelligence and professionalism. Thank you Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good quality, will recommend, nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television under this warranty no longer worked. The whole process with the Geek Squad was easy and effortless on my part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend gettting this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend gettting this protection for any kind of fragile electronics such as drones! Helpful adn courtreous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel as I could always rely on the geek squad. Yeah!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now if you buy anything you need the protection plan they will fix it or make sure you get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I call squadthey have always came throughand i like that great tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased it for the extra puece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those just in case moments . Hope i never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this but I have heard many good things about them great team and technical support I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs are polite, professional and expe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my bacon on my last set. Was able to get a new OLED set for half price thanks to the replacement value offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing................. ................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet but hopefully I won’t have to my service and tv are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need for TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for a great TV purchase. In this day and age you never know when you will need a warranty for a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grrr tv is annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it will all work outand I won't have to drive y'all nuts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad before, but never purchased product protection. I hope I don't need to use it. If I do need it, I hope it covers the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend them to my friends he got a 72" tv it is why to big

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the service yet. The coverage is very comprehensive and price is much more reasonable than other protection / service plans.

    I would recommend this to a friend