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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 663 Showing 13,241-13,260 of 30,748 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had the protection plan I’m glad we have it Helped us out many times in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV that was open box and I was offered the extended warranty for my TV. It was emailed to me and I did not have to call in to ask about it. Great store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is awesome and a great value. In the long run it gives you a lot of savings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With the small extra price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have a plan when your product unexpectedly goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service, however, they have always been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Service, helps protect my product for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a good price for a warranty. I extended it from 3 to 5 years since my LG of 5 years just went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purcase for Big $ items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have, well you should if you purchase Big $ items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad and everything it offers. Exploring the new totaltech program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has Paid for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that everyone should consider. It has paid for itself many times over since we use the geek squad alot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV that is clearly defective. Waiting for that first issue to be resolved. Will follow up after the lengthy process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping for good outcome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV that is clearly defective. Waiting for that first issue to be resolved. Will follow up after the lengthy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use a warranty from here for one of my stereos no questions asked they couldn't repair it and I got a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in insurance and when you spend over 1,500 on a tv, you better buy a protection plan for that investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I feel is worth the expense, about to cover all my devices and can take them in for any reason, unlimited times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to enjoy your purchase while being worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hella good protection i wouldnt change for anything in the world. Good purchase anybody that dont buy it is cray cray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb service was definitely easy to transact and whenever i need help they were there to answer my inquiries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to help out on any projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great, they will help you with any products you buy here at the store they know there stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a mazing to my daughter since its was her first time to have a phone.she wipes it every minute and love it.

    I would recommend this to a friend