Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30748 reviews
(30,748 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
I love geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I purchased something at best buy. The geek squad protection is a must. They always help me fix any problems or replace it if they can't fix it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy this on larger purchases If I do need to use it I know I am in good hands with the Geeks.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought the protection like I usually do with all big ticket item purchases
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Keep on rockin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price geek squad rocks protection plan is a most have
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this unit , everything about it was amazing. You should by this
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Dope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not disappointed at all. Ui is weird for my liking but good quality.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Worst customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Miss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because I know your work from years of been Best Buy Costumer Excellent. I haven’t used you guys yet
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Um yes please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but good luck with these protection plans. I recommend.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gives me piece of mind that if I need to call or get service from them that they are there to help me if an issue arises.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helped with my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris at the geek squad is a very well informed and patient person , always very helpful . Feel comfortable working with him .
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the protection package. Best Buy is great at honoring their warranty - way better than other companies.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was quick & easy. Geek Squad is always courteous & thorough.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's peace of mind in this ever-increasing world of connectedness.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranties are nice for the peace of mind for sure
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iys a great product. Would purchase again. Love it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Added insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to buy the coverage when I replaced a Samsung TV that needed a new panel after only 19 mo.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love GeekServices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful service for people who aren’t tech savvy. Good at fixing the virus that was on my laptop.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never no when you might need something fixed. Great addition to add for the price. Geek Squad is always great.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet. But it’s good to have someone a phone call away when you need repairs.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
