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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 672 Showing 13,421-13,440 of 30,748 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. But it’s good to have someone a phone call away when you need repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are on top of it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the staff were professional and courteous And very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have and a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is very affordable compared to many service programs. Our TV was almost 4 years old when it stopped working and they replaced at no cost to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan makes me feel secure knowing that if there is a problem with the product I purchased, I can have it fixed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use them for this product but I have used them in the past and they are great and helpful with what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it my screen is being replaced on tuesday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the two year geek squad on all my TV's,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pefect pc for house and work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generelly stick with HP computers and i am pleased. The camera quality could be better however everythjng else is great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind against defective TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did not install my tv. Have not needed the Geek Squad’s services, yet. Purchased coverage as protection of a $1500 tv purchased 10/29/2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Bestbuy has the best protection plan and a must when spending money on expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV with care and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service ever from Geek Aquad service I really enjoy products from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came an replaced my tv that was under warranty and had stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a notary agent and needed to make sure I have the protection of all devices just Incase it got damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the price have not used it yet and hope not to....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i usually always get this its better than the manufacturer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to need the service and I truly hope I never need to use the service but I am very glad that it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Proctection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5-year Geek Squad protection plan and have been thoroughly satisfied with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been adding to my larger purchases such as high end TV’s and equipment latlely. Have had to use with some recently and such a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great can't go wrong gotta go with geek squad when you make a purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great can't go wrong gotta go with geek squad when you make a purchases!

    I would recommend this to a friend