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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 695 Showing 13,881-13,900 of 30,840 reviews
  • Rated 5 out of 5 stars

    Happy I purchased the Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With tech, you never know the possibility of an electrical component failing. I hope to never experience problems but if I do, I know that I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's great support have not had to use so far.glad I bought it just in case never know when I might need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O u best believe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the two year plan for this samsung tv i just bought just in case something happens im protecting my investment well played best buy well played

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never a TV without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with all my questions and the coverage is 2nd to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Financing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick results and we made a great purchase. Great no interest for the time needed to pay it off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put protection plan it’s the best knowing it’s Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very kind and patient with me as i made my decision. I am very pleased with services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them for a repair I needed on an item from Best Buy in the pass and it saved me money, time and hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year standard geek squad protection was worth the purchase on a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad in Georgetown! They are friendly, knowledgeable, and very helpful! They are AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i havent needed to use this service but ive heard pretty good things about the service already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great happy I purchased it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The t.v. works great happy with my purchase one of the best television I have ever bought and the installation is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. If they can't fix it - you get your entire $ back in a gift card. Worth worth worth & safe feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV has gave me very good service. No repairs. LG is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan from best buy. Specially on electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vizio 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. I’m coming up on my 30 day return time with no issues so far, but I have a little piece of mind just in case. Hopefully it was worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the plan for my 32” Samsung tv. You never can tell if something might happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last time I got help my geek squad was year ago with my phone. 2019 I bought a tv, team member was being helpful n friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a problem with me newer device yet where I've had to contact Geek Squad but I have contacted them in the past and they we're always helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best warranty services on the market if they cannot fix your issue in 30 days you're entitled to a full replacement of whatever product.

    I would recommend this to a friend