Customer Ratings & Reviews

Have never had to use this but appreciate i purchsed for peace of mind.

Was going to get the 2 year plan, but decided on 5 year after some thought. With the 2 year plan you are paying for one year after manufacturer warranty expires. My new TCL 75 inch TV is covered and I am pleased. Had the plan years ago on another TV and when that could not be repaired , the warranty company gave me a code, I walked into Best Buy and picked a new TV... no money out of pocket, so prior use and peace of mind !

When I purchased my first big purchase Tv, I found that Hisense had a great deal on one of their more budget premium options but I was hesitant because of quality control concerns. In the end there was a minor issue with the panel of my tv a couple years into owning it. When I called geek squad about the issue I was able to get my entire tv replaced!! They helped turn a curse into a blessing. Worth every penny.

Although the 5 year Geek Squad Protection Plan is up front pricey, it delivers as promised. I've replaced 2 TV's due to screen failure and have received full credit towards a replacement. The exchange doesn't occur overnight, but it happens.

Great customer service and help repairing products.

I haven't use the geek squad recently but, in the past they never disappointed me and I'm sure they will not let me down if I needed them again.

Geek squad helps you rest assured when making high dollar purchases.

LOVE LOVE MY TV IT KEEPS ME HOME AND OUT OF TROUBLE. HIGHLY RECCOMMEND THIS FOR YOUR NEXT PURCHASE OF A TV.

The TV i bought is a gift for my sister in law. She moved in to a new apartment and she loves her new tv.

The insurance agents were beyond expectations, and the all services for claim was easy, fast amd gentle

Got it to be better safe then sorry. The cost was not bad.

The Geek Squad did an excellent job installing my 7O inch TV.

Bought this for guest room. Perfect size,great picture and colors. Great sound. Very happy

Worth the price. I take care of my stuff but you just never know.

I was once a firm believer that the protection plans were a real rip off. I purchased once from a Best Buy competitor and out of caution I purchased the plan. Good thing I did. What a nightmare. NOW - I only purchase from Best Buy and I always purchase the protection plans. It seems a good policy for me.

I normally stay away from the additional protection services on any products I purchase, but this one really saved my butt. I bought a floor model of a large screen high definition TV. Over time, I noticed thick lines on the screen and discoloration. It was most noticeable when there wasn't much action on the screen and if large areas pf solid colors were displayed. As it turned out, the LED screen was showing remnants of the demo mode screens that would run constantly in the store. The protection plan allowed me to get %100 of my purchase price back, providing it was spent at Best Buy. I ended up getting a new 55" TV.

With how complicated tv’s are now I think this extra warranty gives great piece of mind

Always purchase the extended warranty with any new TV

Really worth the value! Enjoying the assurance of the warranty.

Haven’t had to use and i hope i never do but glad i have just in case