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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 703 Showing 14,041-14,060 of 30,749 reviews
  • Rated 5 out of 5 stars

    Glad I purchased the Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed this plan yet but I know from past experience that my plan will pay for itself in a single repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad for a number of things so far and they have always done a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In haven't used them but my mothers roku tv busted and due to the damage was internal the warranty was no good. I wish I didn't purchase this but in didnt find out until three weeks after purchase when her tv messed up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety net to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan!! I had bought a pair of beats headphones and they had a short devolope in the first year and the plan covered a New pair no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to have peace of mind when it comes to protection of home electronics. Geek Squad totally delivers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly service and support. Easy access and troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Priced Protection that's Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always but Best But Extended Geek Sqyad Warranty for my expensive electronic. Always glad I did!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't want hassles, get an extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy extended warranties because I don't want to deal with the manufacturer. Do yourself a favor, get the extended warranty and have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in television as you never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get great service. Great customer service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained how my tv works, programmed my cable box to the mfg remote, programmed my cable box remote to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsible plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a high quality sound bar. With these huge investments, I like having a peace of mind I have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to know you have protection with home appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a very good plan that you should include with products that you think may need repair or help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love that im protected from every user and manufacturer error

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be protected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to have the Geek squad’s advice in the past, they’re a great resource. Glad to have the protection for our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product good price and easy to use was good offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is good for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is always good for teens. You never know what they could do the tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Desi. We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad teke my old TV and instalemos New TV qu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents explain me evrithing about my warranty if pass something again in a few years ia verry friendly and respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went ahead and purchased the his added warranty to protect my investment. ( Murphys Law - if I did not purchase this added warranty something will go wrong )

    I would recommend this to a friend