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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 706 Showing 14,101-14,120 of 30,749 reviews
  • Rated 5 out of 5 stars

    Always buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranties just in case you need it. Better to spend 30 dollars and not need it than to not spend it and have to buy a new tv out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend on everything I buy gives you a safety net especially if you are buying really high end products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and professional Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the Geek squad in the past. They are always polite and professional and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Geek Squad protection plans for all our appliances, as we believe this is the best value on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Geek Squad protection plans for all our appliances, as we believe this is the best value on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guarantee for Best Buy products. We always get Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend purchasing the warranty along with any product purchase from best buy. They are really great at fulfilling the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new TV that had sound issues out of the box. I called James and in minutes he had me fixed and on my way. Great service! Thanks James!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick to instll my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind on the expensive buy with Bestbuy protection! Geek Squad did excellent job to install my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very knowledgeable glad I made that purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it because you never what can happen so I recommend to get it just to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection and Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy an expensive product. You should always purchase some type of warranty or protection service. Therefore, Geek Squad protection is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys new what they were doing! Came in and set everything up and were though before I knew it. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service is a great investment and puts your mind at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my TV purchase feel secure, I did it for the ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection!! Worth the money!! Easy process for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it but the peace of mind in having it feels good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a problem with me newer device yet where I've had to contact Geek Squad but I have contacted them in the past and they we're always helpful and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good enough to put in your moms living room. would buy for dad too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it but it is a good thing to have just incase ...

    I would recommend this to a friend