Customer Ratings & Reviews

I love that the Geek Squad 2 year protection covers burn-in for OLED tv's, but when I spoke with Best Buy support I was informed that the protection would begin after the manufacturers warranty but when I received the Geek Squad protection confirmation it shows that the protection begins from the day or purchase. There seems to be misinformation provided from the Geek Squad support agents.

Haven't had to use the protection plan yet, but I have used in the past and they are usually pretty good.

Covers everything including replacement if needed also geek squad will come and take it down if needed

feel safer with the extra proptection plan glad I bought it

They did a great job . Fast and neat ! No complaints .

It’s always good to have the geek squad coverage on products …. Very professional care from Best Buy

Geek squad service is great for any issues you may have or need to get rectified.

Its gives winter vibes... start adding the Christmas decorations

Never had to use my geek squad but I know people who has used it and are very satisfied and pleased.

I purchased the protection plan primarily because I was using the tv outside. No issues thus far, but the plan is renewable as well which is a great perk.

With kids at home who are the main users of the tv, this is peace of mind

Was able to get support on my purchase quickly when I got to the store. Well worth the money and peace of mind.

Good service from Geek agent! AGAIN< THIS SURVEY NO ALLOWING ME TO PUT IN DATA!!!!!!

Excellent service, will certainly recommend. The team really was attentive to my needs of the purchase.

Got the warranty for my recent TV purchase. You can never be to careful! Hopefully I never have to use it.

The geek squad very professional service has always covered all my needs for all the many products I have purchased

I always buy this protection. Because they come out to your home and replace it if it can’t be fixed. Excellent service

Everything was so easy to set up. Out of the box and connected in less than 20 minutes.

Good product to have you just never know when you might need it. I have already had to replaced my kids tablets.

I think its really cool best buy offers this service, it beats buying a expensive brand new big screen tv.