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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 826 Showing 16,501-16,520 of 30,765 reviews
  • Rated 5 out of 5 stars

    Geek Squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the guys from the Geek Squad team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great to have another two-year subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have another two-year subscription. It appears I bought a four year subscription the first year and good to know I’m covered for four years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly courteous and professional and very helpful with my issues on my lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service - never an issue. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly fixed my problem and explained in detail well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fantastic! The annual fee is recouped quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy the protection plan for every purchase and use it if we need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them but heard it's great to have if needed would recommend getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service always helpful and takes care of problem quickly customer service is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qqq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T hi is is worth the price and piece of mind that I have protection in case somthing happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best protection plan ever. This is the best reason I shop here protection plan covers everything and you can keep it forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are worth it and do one in handy if your item were to break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet and hope I don't have to, but I like the idea of the support and extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should get this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this coverage for all of your electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The check out clerk was very polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this service yet because we mounted the tv and installed everything ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection comes in handing we you have to move around a lot.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable having this protection. You never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need it but I sure feel better having it. Not to bad for 5yrs coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but what it cost, it was worth buying it for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, if you haven't bought one, what's the hold up buy it already!

    I would recommend this to a friend