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  • Front. Geek Squad® - 5-Year Standard Geek Squad Protection.

5-Year Standard Geek Squad Protection

SKU:
6628180
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 926 Showing 18,501-18,520 of 30,789 reviews

  • Hoping not to need extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended to purchase extended warranty. I hope I will never have to use it.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase that protects one from those once in a while units purchased with a problem.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • awesome warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome protection for my tv. Its worth every penny if anything happens!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great buy would buy again! Would refer for a buy for sure!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great buy would buy again! Would refer for a buy for sure!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great buy would buy again! Would refer for a buy for sure!

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great buy would buy again! Would refer for a buy for sure!

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great buy would buy again! Would refer for a buy for sure!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great buy would buy again! Would refer for a buy for sure!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Horrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between last week and this week, I have been on hold for somewhere between 5-6 hours trying to get answers on my tv that has been broken since August. I called in the initial repair order on 8/13 and after having to call several times to either Geek Squad or the third party service provider that they gave my repair to, I found out the parts were on back order until 8/31 and they were shipping directly to me. Keep in mind that they ordered parts without ever coming to see my television (it’s 55’ Vizio SmartCast). The third party service provider is horrible at communication. I received an email from Geek Squad notifying me of my appointment scheduled for 9/11. I still hadn’t received the parts by 9/10 so I called to verify the appointment. After being on hold for 45 minutes each time, after calling back several times because I just couldn’t understand why I was on hold for so long, I was finally told that the policy is that if my tv isn’t fixed in 30 days, they would exchange for a new one. The parts were scheduled to arrive on 9/15. I was told that I needed to call back on 9/13 to file the claim since that was the 30 day mark. When I had called on 9/13, the Special Forces employee that I spoke to said he had filed the claim and I would hear from someone in 5-7 days. Then, magically, the parts arrived on 9/13, a SUNDAY! I called back today and after waiting 2 hours for someone to answer the phone, I was told that the parts arrived in 30 days so they would not exchange the tv. This doesn’t make sense to me since the policy is that if it is not FIXED in 30 days, it would be replaced. Now they are back tracking and saying since the parts arrived, they would repair, not replace. The protection plan is a joke.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing that bestbuy has to offer when it comes to service

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great addition to any ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun for me and my whole family my daughters love playing on the vr

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Piece of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Geek Squad protection, you have a piece of mind for your electronics. If anything goes wrong, they will help

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Piece of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is good to have. Less worries, if I needed it I know geek squad will take care of me.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad made sure all data files were loaded

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent stayed with us until we were satisfied that all programs were properly installed.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • BESTBUYANDGEEKSQYUADDOITAGAIN!!!!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREATINCENTIVEFORMAINTAININGALLOFYOURELECTRONICGADEGTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan on items that can easily break.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. Hope I don’t have to. But it’s a peace of mind to know if something goes wrong I’m covered

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using Geek squad for long time and happy with them

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting geek squad protection with all my electronics from best buy stores

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 926, Showing 18,501-18,520 of 30,789 reviews
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