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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 946 Showing 18,901-18,920 of 30,793 reviews
  • Rated 5 out of 5 stars

    Geek Squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy a frigidaire refrigerator. The ice maker Sucks. Have owned it 3 years and Geek Squad here 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not live without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always worked for me and now it will work on my sister new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice knowing you are fully protected from anything going wrong. I have had many warantes and best buys is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Live The Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome support! Would definitely recommend buying the additional support plan!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u buy a The special products you need to get a warranty no if, ands, or buts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of people for a great price! Love how easy it is to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protectin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service several times. Each time I received excellent service and my problems were solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called after a week & they took care of my problem with efficiency and in a friendly manner. Was a must purchase!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to pay a few $ for a little piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this two-year service yet but the piece of mind is worth the $$

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use the geek squad a few times for other things over the years. For the times I did need to use them, I am glad I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was awesome, they were reall helpful. I will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid For Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service! I’ve saved a lot, so glad l decided to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection. I buy it for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this protection plan yet, but I am more than willing to pay to have it just in case it becomes necessary!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv out of the box so cashier suggested i get the warranty. Glad i did in case something goes wrong. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always coming on strong. Recommend for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome call them no long hold time and they take care of the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Years protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year protection. Peace of mind. Love this. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and great price,and wonderful items with great value and helpful staff

    I would recommend this to a friend