Customer Ratings & Reviews

Growing up we always had the talk to use protection and I use the same concept for my TV purchases. Using protection gives you the peace of mind that you can do anything and if something goes wrong you have protection.. Sometimes I feel like my TV spys on me but I consider it a friend because I spend all my time with it.. Things are getting serious so pick your protection plan wisely, you may want so settle down.

I bought this because the price was so good, and I have had Geek Squad protection plans before. Have not had to use it yet, but its there just in case.

Great sound bar and is still work ! Bestbuy workers did fantastic helping me find the right one for my 75” Samsung tv!

The agents who actually came in to help were good at what they did and were reasonable and good to talk to and help me with my problems. The only problem i have with them is getting in touch with them was way too time consuming. I had to call 2 different hotlines which took over 3 hours to get in touch with an actual human being then eventually was told to call another hotline I gave up and scheduled an appointment online which after another 3 hours of waiting finally got me in touch with someone who could help me. Again the service is great, but it might take you an entire day just to get the help.

It is worth the extra price for the extra warrantee. Highly recommended.

Geek Squad 5 years plan save my bacon on TV’s twice now, it’s a must have for any owners purchasing at Best Buy.

We haven't had any issues yet with our purchase but glad the support is there if needed.

TV failed after 2 years (hdmi ports not working anymore). Luckily I had the geek squad warranty on it and was able to exchange it for an upgraded model. Can’t go without putting the warranty on my electronics for sure. I wish they had it for apple items as well, but I get it.

I was able to get my tv delivered the next day. It was soo fast. They delivered it for free. Someone from the Geek Squad contacted me right away in the morning. I was there first delivery. It only took them 15-20 minutes to get to my house. When they got here. They asked me where I would like it. They placed the tv where I wanted it. Then they were gone it was quick and painless. I would for sure recommend the Geek Squad.

Awesome having top quality care for your purchases and items at hand. Service is quick and on top of all needs, repairs and learning projects for our use,

Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

I would recommend the service protection from The geek squad from Best buy it's affordable and service is great so go grab some geek squad protection on your appliance ,TV or any electronic that is offered on

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

So worth the cost! These guys are true professionals. No way I could have set my TV up without them. Super knowledge about product and what was needed to get the most out of it. Kind, courteous, respectful and extremely patient. Incredible customer service!

Nice tv picture quality but you have to sign into samsung every single time you do anything on this tv because SaMGSUnG suksballs

We probably won’t ever need it but it’s good to have just in case

The agent was amazing. He really got everything taken care of, the part that was to be installed was not the problem. He got it worked out. Got a new TV. They brought it to my house because it was over 42". And took the old one. Glad I paid for the warranty. Was worth it for sure

I purchased this along with a 50 inch LG 4K TV. We got the TV as a replacement for one that ceased to work. Fortunately, we had purchased the Geek Squad Protection plan on our previous TV as well. Best Buy took care of everything, they shipped our old TV to their repair shop and once they determined it was not repairable, they gave me the replacement value of the TV covered under the plan. It was a no brainer to purchase this plan on the new TV. Highly recommended!