Customer Ratings & Reviews

It such a peace of mind to have Geek Squad support. I've used them twice and they were a live saver. I use the Miami Beach location and they are very professional - prompt service. VERY Satisfied.

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

I dealt with another brand TV for 8 months. Intermittent jittering was the issue. They finally refunded all my my funds and I purchased the LG OLED TV. I couldn't be any happier. The picture is amazing, even when the source is 1080P. A 4K source is phenomenal. If you research upscaling, you will find that it is quite a feat, to do it right. LG's OS has it figured it out. Others have not.

When I bought my first television from Best Buy, I purchased the geek squad protection. Thankfully, I did, as my television had problems. Upon examination of the product, I was able to get a new television under the protection. Best Buy was very helpful and honored the protection purchased by me for the television. It was a positive experience. I have since bought many more different products and always purchase the geek squad protection. It is well worth the extra money to have peace of mind. They are the best!!

28th Street Grand Rapids store is awesome - they know how to care for customers and really help! I was treated poorly at the Alpine store, really poorly

Nice to know it's there. Though hopefully never have to use it.

Awesome product. Use it almost daily. Recommend it to everyone.

Nice squad service, Nice squad service, Nice squad service,

I always deal good with the Geek Squad they haven't let me down yet thank you.

It was very good experience in the store employees cooperate and the way they display the items it is so good

This protection plan has been a real life saver in the past. Now, I buy the plans for most of my purchases from Best Buy!

Easily connected to all my devices and I easily assembed

Great protection for our expensive tv!!! Love the piece of mind having this insurance!!

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

Good Service by geek squad with much more affordable price

Great experience with the store. Definitely returning go to this store more often