Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30120 reviews
(30,120 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad took great care of my claim!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the geek squad protection plan. It was a breeze submitting a claim 2 WEEKS before it expired. Geek squad attempted to repair my tv and when they couldn’t I was given store credit to purchase a new ones no questions asked.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. I had an HDMI port go bad in my LG C1 they came to the house replaced the entire board within 30 minutes and did not cost me anything extra. The service guys were excellent and friendly. Highly recommend when making expensive purchases.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never used cant give opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use it so can't say if it's good or not can't give and opinion
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great confidence in knowing that this will be protected for 5 years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always excellent. I love shopping at Best Buy for their customer service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and it seats good on the mount, shows clear
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy these!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been shopping for my electronics at Best Buy for longer than I can remember. I love the Geek Squad and I love the protection plans. Unfortunately I’ve had to use the plans over the years and I’ve never been disappointed in the repairs or replacements.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents helped with my return of my tv due to a crack in the screen.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Secure that purchase!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here’s the thing with geek squad protection. They will take care of you. Fix or exchange. Easy for me every time I’ve had an issue
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had to use it yet, but it was a great price for $99 added to tv.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Backup incase it breaks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a bad value for protecting your investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent professional and polite would definitely do this again.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't matter what the issue is, Best Buy is always there to fix it or replace the item. I got this with my mom's Samsung TV and there was a dark cloud spot on the screen. Samsung refused to fix it it. They said it was "tolerable for them." I called Best Buy and emailed them the pictures. They told me to bring the TV in and they exchanged it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Peace in mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy warranty on electronic. Doing so will give you peace in mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hope to never have to use them for no reason to to
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
An absolute must.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad, need I say more? Excellent cover to have should the worst happen and a must for all the electronice here in this house. If we buy anything new, it will always be bought with a Geek Squad Protection Plan.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this purchase so much. They are easy to work with and they help so much.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan Claim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Denise was very professional and knoedgeable about the claims process and made it very easy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Spend the money, you wont regret it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the cost to have the security. Great to know you have the extra support
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very easy delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth delivery. Very friendly installation. 10/10
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
