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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 30,640 reviews
  • Rated 5 out of 5 stars

    Geek squad installed without issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has an excellent picture. I have no problems to report

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the protection on my old TV and I'm glad I did! MY TV broke 4 months after my original warranty ran out. I called them and they came out to fix it, they had to order a new board. They came back 2 more times, and they couldn't fix it, so they gave me another brand new TV. tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good expalanation for necessity of protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times it is better to to on the safe side. I have had several people I know have trouble with the T V they purchase and since this was an open box item ( evidently purchased and used to watch the super bowl and then returned based on the active account I discovered on the T V ) I wanted to play it safe and went with the warranty . SO thst if some difficulty does happen I should be in good hands for repair or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but it is a great value to buy with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase the extended warranty for additional protection for our large TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This very much helps a lot when you have big purchases. You need to protect your products at all times and geek. Squad protection is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get an insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this insurance because the first TV that I bought get damage and start giving problem after 2 months, because it was on guarantee I was able to return it back . I decided to buy another brand that I have been using all my life and wanted to made sure that the problem will not be repeated on this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working fine.I have no problem with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable warranty that covers issues no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value if you Can Afford It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford the 5 year Plan on a TV, I highly recommend it. We had purchased a high end SONY a number of years ago. The screen failed approximately 4.5 years into a 5 year contract. Since Best Buy/Geek Squad could not replace the part needed since it was no longer available, we received full reimbursement for the SONY which basically paid for a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness we purchased the plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 5-yr plan w/ our previous TV and it really paid off when it went out and was unrepairable. Thank goodness we purchased the plan. Customer Service staff was so helpful, the GQ was awesome and BB has earned a customer for life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and great job done corner of the TV perfect in the living room great view for everybody

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always good to be protected

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan gives the people an opportunity to not worry about getting the replacement or the money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3724 West Ave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most beautiful guarantee I have seen in my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thanks geek squad They helped me in getting my tv fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guest services is always amazing over the phone and in person at the store. Using geek squad and making claims for warranties was made to be a smooth transaction for sure! Additionally the total tech membership is so worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for insurance for my 98” television. It is a little pricey but the coverage is good and it would pay for itself with one call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning an LG C9 oled tv and being able to have the peace of mind of not worrying about screen burn in is truly an amazing thing. I have a 1 year old daughter and not worry about her as she grows up making a mistake and something happening to the tv is awesome as well. It’s well worth the money,p. Just stop being cheap and enjoy the peace of mind a geek squad warranty comes with!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection, protection, protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't kid yourself, get the protection and put your mind at ease should something go wrong.

    I would recommend this to a friend