Customer Ratings & Reviews

Anything to do with geek squad is awesome we have had to use service just a few times but when we have they have gone above and beyond! Highly recommend!

The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

If you are buying any type of electronic you should also be protecting your investment with a protection plan! Electronics are electronics and stuff can go wrong and if you have protection, you have NO worries in the world on your investment!

Geek squad was super efficient and easy to deal with. I thoroughly enjoyed their helpful

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

I always try to buy all my electronics with the Geek Squad Protection. The last time it was kind of a hassle while bringing my grand Baby’s broken iPad by they finally worked things out. The only issue I had encountered

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

Protection plan looks good compare to their competitors

The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

This product is some great stuff although I don’t necessarily like to shop at Best Buy there are when you really want to get a good deal and you can’t finance anywhere else for the same price as far as washing machines/drawers go they are terrible

I purchased this only because my GeeK Squad tech support would not cover the TV and I have the regular tech support for electronics and I have yet to have a problem as I have had to take my computer in 3 times and has been fixed. I figured this protection plan will be a good idea should something happen in the next 5 years.

Excellent service. I think anybody should purchase when getting electronics to Best buy

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

Got this 55” tv on deal of the day and I gotta say it has a way nicer picture than my previous 65” tv. Sony Oled has never disappointed me. Can’t wait to get my hands on a much bigger one.

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.