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Customer reviews

Rating 4.7 out of 5 stars with 25368 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 25,368 reviews
  • Rated 5 out of 5 stars

    Was well worth it for TV failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on the TV, get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I basically bought this coverage from my 55-in LG OLED TV, I was able to talk to the representatives and they rest assured me for the next 5 years my product would be safe. They answered I requested that I had available to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan will make my tv worry free for five years for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad in the past and their service has been consistently great as always for many, many years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV needed repair it's working fine now worth the cost you never know if your product will break down my LG TV was only 2yrs old when it broke down and the cost of the warranty was worth the cost it would of cost more to fix or replace the TV I buy a extended warranty for any product that cost over $100 dollars....Can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but looking forward to the geek helping me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broken TV after 4 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment for a modern TV. They don't last and this has you covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year warranty is great They do what they say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain for great service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Explained to us the features of the item we got. Good job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 is okay, but 5 year better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not long enough, seems like we should have went with the 5 year plan and all would have been okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth making this purchase and came in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with geek squad great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the best. Would buy again!! Best Buy is just the best enjoy buying my electronics here :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

    I would recommend this to a friend