Customer Ratings & Reviews

Far superior to Home Depot in ease of use and Customer Service. I've purchased 2 TV's, a sound bar, a Microwave Oven and a Dishwasher in the last 12 months and there Geek Squad response times are outstanding!

We have never had an issue when we used Geek Squad. They are always receptive and able to help.

I purchased Geek Squad protection for peace of mind on my Best Buy purchases. Ive used it before, and it gives you your moneys worth for sure. Spend a little extra and get the coverage.

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Hopefully I will not need it but with today's disposible electronics a concern to me, I decided to purchase.

good to have when you have any given hi tech item showing 10% ratings of 1 and 2's.

I always get this protection. Geek Squad stands by the protection service. My tv breaks down, I take it in and they stand by the protection. I watch a lot of tv, so I would never be without this protection.

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

Very happy with shopping experience and the sales agent was very knowledgeable.

I haven't use them on this television but on another one and they was great.

This Tv is great. Nice to view our photos Plus can watch Amazon and Netflix

Always buy the protection. It’s worth it. I’ve used it a few times, a back light problem on lg tv. Tv hit by surge etc.

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

I always purchase the protection plan because returning an item is hassle free no matter what happens accidental damage or product failure. Simply walk in swap them out and be on your way.

This gives you a much needed peace of mind for a fraction of the cost of the TV.

Bought a new tv, and decided to get the geek squad protection. I have not had to use it yet, but it gives you a piece of mind knowing you have extra warranty. Best Buy has excellent geek quad techs, so worth the money.

Excellent service! I fully recommend their service! I'm very happy!

Oh cool the TV is good. Hey Siri the best TV in the world bye better than other TV.

The Geek Squad was very helpful and assisted me with all my questions.