Customer Ratings & Reviews

Picture and colors are good. Great for gaming in a bedroom.

The agents helped me load my tv to my vehicle very positive

I bought the 70' Samsung TV, it works very well and we are satisfied and recommend it to some friends!!

Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away

Even after I bought the item, I was still able to get this protection. No classes, gimmicks or haggling. Thanks Best Buy!

So happy to have this service. They have installed a TV, completed installation of a printer and wi fi in my home and installed a dishwasher. I have purchases planned for Christmas and Geek Sqaud is my definite go to.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!

While I normally don't buy extended warranties this TV was going to be used in a storage unit to display video feed from my security cameras. It was fairly inexpensive and worth the price.

We have always added geek squad service warranties to every product that buy. Geek squad has also been very helpful over the years when taking care of any product issues.

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

My security. I’m 85 & don’t want to investigate for problems myself.

Although I normally pass on extended warranties, I purchased this because my old set, a Samsung QLED, went out after 4 years. I guess I was a little shell shocked since I usually get 6-8 years out of a set. We’ll just have to see!

I pick up this extended warranty you never know when it brake down and cover everything

I usually don't get the protection plan but I bought a $2,000 television so I thought I ought to have to get the 5-year so now I feel safer. Mmmm much safe. I would recommend the protection plan on purchases over $1,000.

Promotes peace of mind regarding burn-in. (I was assured by customer service that burn-in was covered when I purchased my previous plan). I never had to use it with my 8 series LG OLED and I'm confident I won't have to with this panel.

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have