Customer Ratings & Reviews

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

Great if your tv goes out bad if it doesn't lol wish it covered more like if the software becomes buggy over time after updates but sadly it doesn't

The Geek Squad services have been top notch. They are a group of highly skilled technicians. It is a comfort to know they can be called upon for help when needed.

We always purchase the geek squad insurance it’s reasonable and it’s worth it. I recommend it to everybody.

This was a big reason why I bought the TV I did through Best Buy. This was a gift for my parents, and I knew that if they had any problem with the TV that Geek Squad would take care of them.

Get this on every TV purchase. Great service to have and easy to use.

Have a use it just got the protection if I need it would recommend the plan

Hopefully I won’t have to use it but it’s safer to have than not having it.

Purchasing the extended plan was worth the cost for me. After a year and a half my TV picture went completely out. I took the TV to the Best Buy store and in 2 days I had a store credit for the total cost of the TV. The plan is well worth it.

Best purchase ever ! It came in handy when needed.

With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

It is really good to know that I have Geek Squad there to assist me. I have only had to use them twice in my life and they also gave me professional advice on other things that was really needed

Great picture,great sound i couldn't be happier with it.

The Geek Squad Service was fantastic. So seamless. I just sat back and watched everything. I did not even have to lift a finger. Thank You Geek Squad and Best Buy. Brad A.

Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

Well with how things are made not to last these days it’s almost foolish not to purchase the warranty! Of coarse I look at cost vs replacement and typically it’s beneficial to buy the warranty for peace of mind!

Great Greek Squad with lots of knowledge and quick to finish whatever you bring in or come out to you.

I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

I geek squad team is amazing if you ever have any issues with any products you buy from BestBuy and they other there protection I strongly suggest getting it!

I wont buy anything from best buy with out this great service