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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30803 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 30,803 reviews
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have your products that you purchase covered be the geek squad protection. it's real good if a product becomes damaged and can be fixed without coming out of pocket.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    REplacement took months of wasted everything .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its like car insurance for your tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the peace of mind on my budget TV, well worth the pruchase. I havent had to use it yet, but its like car insurance, if you dont have it and need then you will definitely regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know what to say about the warrantee program because I haven't had to use it. I have been buying products from Best Buy for business applications and have had great success.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little nervous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend told me i was wasting my money getting this because all best buys will be out of business before my warranty expires but i didn't care. I keep faith they won't be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a peace of mine that you know if anything go wrong with the product it will cover you up to 5 yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend getting a warranty just in case something happens you don’t have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't buy anything from best buy without this amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this previously where a tv had issues right before the expiration and it was a life saver. Geek squad came out and fixed the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get these for items over $300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to us it yet, but the coverage looks great and we have a Geek Squad tech account, too. Worth it for an item of this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet, but the price is great and I have heard great things about the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv that this protection came along is still going strong so never had to use this. However, I guess it's worth five stars for taking away any need to worry about the tv not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    En buenas condiciones perfecto. Sin ninguna rasguños

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the five year warranty plan it is the best thing I’ve ever done when I purchase any items at Best Buy’s and will continue buying a five year warranty with my future Purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Protection Services I ever had. I had protection service on products purchased earlier, and I always had best experience with very skilled technicians from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the 5 year support for company related items and only had to use it once but it experience was great and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easily contacted and great customer services.

    I would recommend this to a friend