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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 30,811 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty better than the others because they will help you either over the phone or send someone out to fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very good excellent service, I love it and I recommend it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for 10+ years. Honest support staff that had yet to disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase we made to protect our TV. Easy Peezy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have in case you start to have problems with your tv

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a full refund in store credit which helped a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture display and suits all of our needs at homes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with a plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like insurance... it's there when you need it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the decline of Sears, Best Buy is my go to for big electronics and appliances. Geek Squad protection is a big reason why, no hassle warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has been great but knowing I have a warranty in case it has problems is great to know. I have never had a problem with their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers answered all my questions with ease and made me feel good about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and even happier never having a need to use it, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's like money in the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and even happier never having a need to use it, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and even happier never having a need to use it, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and went above and beyond to answer any questions. I think the prices for geek squad have come down and feel more reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the coverage. A no brainer to go along with a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy I purchased one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used to buy extended warranty services but I've purchased and had to use it and couldn't believe how good I was treated when I did go to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan is best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had issue with any protection on anything I purchased with Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection worth the money and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tecs are great. Had a problem while TV was days from going out of protection. Received a full refund. I will not purchase a produce without protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the protection plan in the past. Very well worth it.

    I would recommend this to a friend