Customer Ratings & Reviews

Geek squad protection is absolutely worth the price.

The geek squad certainly lives up to their name. They were on time did the work very professionally and quickly. First time using them, will do so again

Like to be squad they're very good and I've always had a good luck with them I'm there great people to help to assist with someone and maybe you have problems with whatever and as far as repairs and then really good and it's always good to have someone like to geek squad I would recommend the key squad to anyone it has any problems like with electronics overall

Extremely recommend this service and Best Buy is amazing at helping you through the process

They are awesome I haven’t needed them for this tv but have used them many times in the oast

Purchase price was excellent. Hopefully I won’t need this but if I do, it will more than pay for itself

I always purchase Geek Squad protection because they are consistently helpful and make the process easy!

I was able to exchange the TV due to some minor defects and it was done very quickly.

Haven’t had to use it (knock on wood) and hope it isn’t needed for the life of the TV. Nice to know it’s in place if needed.

absolutely worth it for the peace of mind when it comes to those big purchases.

The best by gueek squad is the best in the city of Framingham I recommend every to fix all kinds of electronic at the desk of geek Squad . 100%

Our tv's soind went on the fritz roght before my parents came in town. Nick helped us out over the phone to find a similar tv, but we couldnt confirm the availability of it in-store. I went in-person, scheduled a pickup delivery of the defective tv and picked up the replacement tv while I was there. Jason and Jennifer were awesome helping me out. Kim also called me to see how things went so far with the whole process. The return pickup was quick, but the credit took the longest...if you can help it, wait to have the Delivery team pickup the defective tv and replace your tv so you dont have to wait for any credit/refund. Based on your circumstances, you may not be able to go this route, but be prepared to wait a bit. Whenever I called the Support line to get an update, I was surprised that the information was slightly different each time.

like this one. set it up just fine. hope this tv lasts.

Seems like a solid and straight forward warranty. I always get coverage for electronics

Their is no other store with the backup to an accient or issue like best buy. They are the best at protection

I haven't had to use the GEEK SQUARD yet. I know if and when they will treat like I should be treated

The best decision when it comes to appliances Highly recommended

I haven’t had to use the service yet, and only felt I needed it due to the nature of OLED screens. Hopefully if the time comes I need to use it, there won’t be any additional problems.

They helped with everything I needed! I was pregnant at the time and didn’t have to lift a single thing.

Thank you very much for everything you have been given to us