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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30820 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 30,820 reviews
  • Rated 5 out of 5 stars

    Geek Squad is always there for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always doing there best of help and support. I always get the help needed and never have any problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand by its name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth having if you have to use it. I never did. The product lasted through the period and now im having the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We did installing ourself it was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need any help with Geek Squad but maybe next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended warranty for any electronics that I buy and it is always worth the money

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I completely agree. I always purchase the protection plans to have peace of mind just in case. We try and make the process as simple as can be if you needed to use the plan as well. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. Just wish these had part replacements available sometimes instead of a full swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalation I did for myself, I get a Geed Squad protection as an insurance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I priced the TV it was same at all locations but the price of the Geek Squad was much less for extended warranty. I never buy a warranty unless the product is a TV or CAR and have used both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy that we purchased our 5 year extended warranty, it is wonderful just knowing that we have that extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cane yo fix my television that is mounted above my fireplace. George was great and was very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting the extra protection on a big electronic device .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year Standard Geek Squad Protenction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has proven itself valuable when my 50" TV picture stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price for the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid approx. $93 for this 5 yr warranty which was well worth the peace of mind I have knowing any glitch will be fixed by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our tv for about a year when a pink line showed up 1/3 way down the screen. Called in geek squad came out within a few days and gave us code for replacement. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot beat a protection plan anything goes wrong and they will replace it or fix it one of the best purchases I've ever made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you can get from any store out there ive never has a problem with them taking care of a product if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty on electronics, you never know what can go wrong with them now a days, basically you get a newer product if something goes wrong with yours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it. Able to swap for a newer model, 2 weeks to get home delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squizzle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geeks are protecting my squad with little to no impunity it’s great to see them in action I love it and I love the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it, but if I do I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt, the asst manager at our Owasso store is amazing, they are always so wiling to assist and answer questions that you may have. We appreciate the whole teams efforts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this awesome protection plan on an open box tv as open box tv's tend to be someone else's trash.. Thankfully I am protected if the tv breaks.. Geek squad rules!

    I would recommend this to a friend