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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30820 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 30,820 reviews
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use Geek Squad yet and hopefully I never have to do so. It's nice knowing I am covered if any issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought this warranty on the TV the TV was three

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty on the TV the TV was three years old and the motherboard went out on it and I got a brand new better TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to answer your call, professional, courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan. A must buy for when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan if your hardware breaks down. Good insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has been great love it even though I need a. New one now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have a problem or question about a product I purchased at Best Buy I can rely on the Geek Squad to explain what the problem is and fix it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rest of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the geek squad got my back gives me a reason to be relaxed and worry free. I haven't had any reason to use them, but I know they're there whenever I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year warranty to go along with the LG TV that I purchased for my daughter, Best Buy has the best warranties on their items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year protection plan is a must for any large purchases. You do not want to be left out in the cold should anything happen to your product past its manufacturer's warranty date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hasn't been used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no ideal if the squad good or bad the product is working fine. I haven't had to use the geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection on new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have full service geek squad protection and always pleased with the help received, so added protection when we purchased a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good still working I always purchase my electric devices from Best Buy they the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad to have this coverage. Things happen and you would be surprised at what’s covered that you have no idea are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use this service in my new purchase but I have used in the past so I decided to have it again just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not purchase a TV ever again without the Geek Squad coverage they are professional and if they cant repair it they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good that I have not had to use the service yet for a TV I purchased, but is good to know that I have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i havenot had to use the geek squad for my samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad for all my purchase. Even if I don't every use them because I have small children in my home so I can rest if anything goes wrong on any of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this for big buys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Have not had to use but, will work great, have bought other plans they work and save you headaches in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value to extend warranty on tv for 5 years from dead pixels or humidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is useful or just in case it comes in handy.

    I would recommend this to a friend