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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30617 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 30,617 reviews
  • Rated 5 out of 5 stars

    A Geek for every need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need them they are there and I’m happy after their done doing their jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to buy this protection plan to avoid unnecessary bills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swapped out a bad tv with a new one and delivered promptly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services are well worth what you pay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at best buy are the best tech and delivery services available. They handled my new purchase and return with the upmost professional precision. I will highly recommend and will continue to use their geek squad services. Thanks Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. I have never been disappointed with anyone they have sent to the house. They are very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to help my mom out. Super cool that tvs over 45 inches, they come to you. So you don’t have to lug around the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected and Assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty, but not one you should be weary of. Most protection plans have gotten a bad stigma over the years, but this Geek Squad protection plan has never let me down. Best Buy has also been helpful and resolved any product issues I've had due to this warranty. Protection covers numerous categories, so give yourself the peace of mind and pickup the added coverage, it costs essentially the same as a weeks worth coffeeshop trips but now you're TV is worryfree for 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vendor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound boy has a massive face and a good tener in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the added security of an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it - Worth to money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for replacement! If you buy a TV, I definitely suggest getting this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent deal for the five years plan as it stands my tv did last two years before problems then they replaced it without worry. I was so happy with the 3 year plan I bought with the first tv when I got its replacement I added the 5 year warranty which also came in handy when the remote went bad and got replaced again covered. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic quality customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've replaced 2 TV's with the warranties through geek squad, both times they've made the process an absolute breeze! If your on the fence about getting the warranty, get it! It pays for itself and takes the stress out of any repair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a company that's always delivered fantastic service and support not matter what the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have no matter what you buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not too difficult to get the old TV looked at and the report submitted for review. The answer to replace came within a few hours. It was too expensive to have the Geek Squad just hang it on the wall so I choose to just have the delivery and haul away done as outlined in the warranty. However, I was never told that I was responsible for taking down the old TV from the wall. This caused over a 3 week delay in finding someone who could take the old one down and replace it with the new one. This cost me more money that I should not have spent other than installing the new one since I had the Warranty. This was on top of waiting over 3 months of getting this resolved due to the suspension of home visits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision when it comes to appliances Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty for any device, especially brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for all your help in removing the huge program on my computer and not making fun of my really old lap top! Yes I will be in soon to get an new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service you guys are good to the customers v

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for piece of mind...hope i wont have to use i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, havent had to use it yet. But have confidence that there is some coverage for 100" tv. Price was reasonable (because tv price was reasonable too)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the television. Always good to have insurance especially with little kids

    I would recommend this to a friend