Customer Ratings & Reviews

Smart purchase. Why not buy a warranty for a new tv

Ordered TV online and was ready to pick up not long after. Wish it could have been delivered but my area is out of range. Great and fast service. Greensboro. Helped load TV.

No one can beat best buys services. Think, if they can't repair an item fairly quick they hook you up with new unit. Yeaaaa.

Purchased warranty protection for tv, just in case. Luckily I haven't had to use it. Staff was very helpful with all my questions.

Four years into the plan our 65" TV was having issues. The part was going to cost more than replacing the tv so we were given the option of a replacement or store credit for the amount we paid four years ago. We also had the option of buying a new protection plan for the new tv. Geek Squad phone support was very easy to work with getting this set up. We'd definitely recommend this!

I bought this extended warranty for a tv that I purchsed for my father. Good piece of mind knowing that he has a 5 year warranty instead of one year that the manufacturer gives you.

Best Costumer Service for Repairs or you get a brand new replacement guaranteed.

I love geek squad. They answer all my questions and are very professional.i

Excellent service! No complaints here all as expected

They really set up my entertainment equipment very professionally and quickly too.

hopefully i never have to use the warranty. Bought it for LG OLED CX 55" TV. My first OLED, B6P 55" had burn in right before 3 years. Amazon's crappy warranty would not do anything about it. LG ended up replacing the panel for free under the 3 year manufacture warranty. the CX model is 4 years newer and has better burn in retention prevention. If it burns in before 5 years, the warranty should cover fixing or replacement of the tv.

I have a rest of mind knowing that if there’s anything going wrong with my setup, I’ll have a timely response from the Geek Squad to repair or replace the faulty parts.

Customer service was great, first tv was broken that arrived. Replaced it the next day

I think it's a very good option I'll buy the guarantee since it covers any damage and you're calm and you won't lose your investment I recommend them

Great service when You need help I would purchase it again

I AM SO HAPPY WITH THE NEW TV. THE GEEK SQUAD WENT ABOVE AND BEYOND SETTING UP THE EQUIPMENT. I AM VERY HAPPY WITH THEM AND WOULD RECCOMENT THEM TO EVERYONE. I WILL ALWYS SHOP AT BEST BUY.

I best buy their always helping and its was worth is it

They help me with the microwave installation, super great polite personnel

They were quick refunded me store credit no issue.

Very convenient. Gives you piece of mind. It’s a good investment.