Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 30,554 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, protection is always a good idea. And most TV’s and appliances should work for minimum five years and this helps ensure it does so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the extended warranty you never know what can happen and bestbuys always come through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans always Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I am unable to attest to the current contractual services re: 2-Year Standard Geek Squad Protection. I have not used it yet. However, in the past I have never had a problem repairing or replacing products using the Geek Squad protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for me great itemi recomind to purches this item i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient for repair / replacement of TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan because I bought Westinghouse TVs. Westinghouse is a great budget-friendly choice for people who don't need the ultimate performance in a TV set. Mine haven't actually required any warranty service. But I have read reviews on here that say the TV must be shipped to the manufacturer's site(s) for in-warranty repairs. That shipping cost could be significant, and that facility is across the country from me. With the protection plan, I can let the Geek Squad repair facility conveniently handle the repair or replacement. Shipping a sizable TV across the USA one way would cost more than the price of these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected to purchase the Geek Squad Protection Service Contract for my 50 inch Samsung LED UHD TV because of the positive previous experiences with Best Buy's Geek Squad. I had my office laptop die on me and they assisted me in selecting a suitable replacement and completely recovered and transferred all of my previous data to the new laptop. I would not hesitate to purchase a service contract from them in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tv is excellent love the beautiful picture . And the Geek Squad they are amazing always answering my questions and always willing to help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad FTW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection plans. They always come through and take care of my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it, showed me how to get ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service for not only all my electronics but customer service is top notch as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. The included Alexa feature makes the entertainment experience even better. I can just tell Alexa to turn on the TV without having to go get the remote. The quality of the image is amazing and the sound too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, painless installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team installed my TV and took away the old one. All my questions were answered,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank god for warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wrote another review for the first extended warranty I had purchased from the geek squad. My dad’s TV had gone out and had been discontinued. The geek squad came to the house and within days had a new TV installed and running for my dad. I had purchased the first warranty, thank God I was those TVs are expensive. So when this TV went out and was replaced I also purchased another extended warranty for a Christmas present just in case the TV went out again. They did a great job and thank God I purchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Response from GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been great! after 4 years with no trouble, they came out 3 times and finally replaced my TV. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actually came in handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the monitor and it was broken as to wear you couldn’t see it until the monitor was turned on. I didn’t really need my warranty because it was a new purchase however I did my return and replacement through Geek squad and they were polite and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled quaility for a fraction of the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look no further, for the price you won't get a better picture than this. Almost OLED quaility, but way brighter, so perfect for a Living room with lot of natural light. Save $1000 and get this unit a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These folks are so helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the folks at Geek Squad are patient, kind, and professional whether I contact them day or night. Most of the time we get the issue resolved online. There has been only 2 times where they said I needed to bring it in to the store. I believe it has been worth the fee because I live in a rural area and it is a 30 mile drive from my town to my Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can’t afford buying another device if it broke, you could get this. Don’t blame a toddler for something you could have prevented!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable protection service and de worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must own

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

    I would recommend this to a friend