Customer Ratings & Reviews

This is a great protection plan considering it’s only $19.99. My T.V. wasn’t displaying a picture only sound. Took it to the Geek Squad and they replaced it for me. It was fast and easy. The staff was also great! Biji was great, very professional, helpful and nice. This was definitely a pleasant experience!

I haven’t had to use this yet but I’m hoping it’s as great as the TV is. I’ve had this kind of protection for a laptop and it was very good.

Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

Thanks for the fine folks at the Florence Best Buy. We have bought so many appliances and TVs and more and we always take the five year warranty. We’ve only had to use the warranty twice over 20+ years. But it’s always nice having peace of mind, if anything does happen.

Good services. Havent had an issue with geeksquad yet

The Geek squad service is great. Definitely a must have when purchasing electronics.

So far so good . No complaints yet. Great service n excellent explanations of the issue n solutions

Awesome purchase Every time! Through all the years of my electronics purchases, I've never been dissatisfied with Geek Squad. Thank you

Got the service to protect my purchase. Great peace of mind.

They met me outside under special circumstances, I had just been released from the hospital. They loaded it into my car as well.

Purchased this warranty with my son's 43 inch Insignia tv. His tv went out within a year of purchase, and after I contacted customer service to let them know they did honor my warranty but let me know since I was getting a new item I would have to repurchase the warranty.

I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

The agents mounted my TV, it was done very efficiently and well placed. They were professional and answered all my questions. Even gave me a few suggestions, appreciate their time and tips.

They did a wonderful job setting up my TV. Thank you, Geek Squad,!

The geek squad are amazing. They know their stuff and they are very helpful

There guarantee is 100%. Always helpful. There full of knowledge and ready to help you out to 100%approvals

I love the geek squad service i can be relax if somethings damage they fix it fast and no cost

Protection for any expensive device is worth it period. Dont over think it.

I had the warranty form my 50" TV; first time I've opted for a warranty. Glad I had it. Picture went and they refunded full amount in credit at Best Buy. Purchased a 43" Samsung for bedroom and purchased another warranty. Great service and response from the 'squad.'