Customer Ratings & Reviews

We love the geek squad protection. This is the main reason we shop at Best Buy. We had a problem a few years ago with a tv that we had owned over a year. We took the tv back to our local Best Buy. They looked at it and refunded us the entire amount we had paid for the tv. It took about 40 minutes for the entire process, including waiting in line.

In 5 years time this tv could go out! Nothing is built to last anymore!

An amazing computer!…I needed one for my son since he’s homeschooled…Best Buy and HP is my store and product brand for electronics for school…I highly recommend this product no issues…

Very low price for the years of service protection ever

I bought a smart TV and very glad I bought the extended warranty because you just never know what can go wrong and Best Buy Geek Squad is the best they will help you over the phone as well in the store and the price for it was very reasonable compared to other retailers and I can feel at ease with making a huge purchase so far I have not had to use it and hopefully I will not but I am pleased knowing I have it for the next 3 yrs. if necessary. It is a must have.

good tv. ideal for games. very powerful sound. I like that it is updated frequently. If you like to watch movies in the evenings in a dark room, then this TV will give a good result. in a bright room, the image will be dark. I advise you to buy if there is a discount on the TV, you will not regret the money.

Yes tv for my bedroom and best caption. Able to watch

Respectful young men from the Geeks delivered and installed the TV smoothly.

Always a good idea. Murphy’s Law never disappears. Decent price for lots of peace that you are covered just in case.

Impressed with the efficiency of the Geek Squad that installed our television. They were very knowledgeable and friendly. Answered all of our questions and gave us a review on using our new television and remote. Sadly the virus has made taking my computer to the store to get tuned up impossible, but I am sure the Geek Squad will do a great job when I am able to.

For my birthday, I bought myself a whole home theater system. For the product, I was buying, this was just extra insurance, incase. They also installed everything, which was great. The installation was done professionally.

I never needed to use there services but if i had needed to those guy's are great

I always stand by geek squad! I love feeling safe with the coverage on my items!

the best way to keep our equipment protected, excellent extended warranty.

Free in home Geek Squad visits have been very helpful! They migrated data between my two I Macs and are helping me fine tune my Wi-Fi system in the house. The agents even make product recommendations and schedule a future appointment to deliver and install new items.

I have always used Geek Squad for all my Best Buy purchases, TV's, Laptops and Gaming Systems - I have no complaints and I've always been pleased with their level of service. I recommended Best Buy to my dtr who just purchased a washer/dryer and she asked if the Geek Squad Warranty was worth it and I said absolutely. She subscribed at the time of her purchase.

There are NO electronics purchased in my household without a Geek Squad protection. I have never been disappointed in the quality of service for ANY needs. There are NO stupid questions - they answer them and walk you through issues if possible. If not, they make an appointment for you to take you item in (or come to the house if necessary) to resolve the issue. Definitely worth the price...foolish not to add it to any large item you purchase.

Excellent picture. Has all the apps needed to watch anything we want and with the service plan we know we will have a great tv for years to come should we run into problems

Very good product would purchase again . Service plan is piece of mind

This was not a bad value for protecting your investment.