Customer Ratings & Reviews

I had a TCL TV that needed service done and ended having to get a replacement. I'm so glad I had the protection plan, they replaced my TV with a new one, which was a newer model. The one "downfall" is they give you credit for the current value of the TV instead of the price one paid for the product. Besides that the service was excellent and very professional.

Love the protection this is one of the main reasons i have the memebership

I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

It’s great! Everything is great! Thanks geek squad hooge is the best!

I got the helped i need to make my son Mello happy for his bday thanx

No question it’s a smart buy!! as equipment get more sophisticated there is more possibility of things breaking down. This is a great way to protect yourself, and ensure that you do not waste your hard earned money.

I've been buying products at Best Buy since 2006 from laptops...to tablets....Cameras... to TV and Ring home security cameras...Their protection plan is the only one I buy for products bc when something doesnt work they Fix it right away and can bring some items to store like tablets or laptops...while at other stores all items need to be shipped out for fixing

So far have not had to use them but bought this with other high end purchases will surely ease your mind on things especially if you are buying items worth up to and past $200.

We are very happy with our 5-year protection service. The cost was reasonable and the peace of mind is great. The tv was expensive and we are happy we are covered if anything goes wrong.

Purchase this to make sure we were protected during our time of ownership.

I trust and will continue until they fail to uphold their standards. Literally, the reason to purchase at BB, even if you find it slightly cheaper somewhere else (and for some reason BB won't price match).

We have not had to call the Geek Squad for this paticular item but they were there to assist us in getting out desktop set up and running quickly and with such patience. They were very informative.

I used geek squad before never had any problems thank you

The Geed Squad service was outstanding! The representatives communicated frequently to let me know the status of their arrival, and were professional during the service call.

I have purchased service warrantees in the past with the hopes of not needing to submit a claim but have confidence in having the coverage due to positive past experience.

hope to never have to use them for no reason to to

You can always rely on great service from Geek Squad when you purchase this plan.

Great service to have in anything you may need to have repaired

Best protection for any electronic devices , good prices for coverage

Works amazing definitely will be recommend! Also service was amazing!