Customer Ratings & Reviews

Geek squad was great and fast results in getting your problems solved

Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

Warranty came through, 100%! The Geek squad came through, huge!

Excellent service with timing delivery door to door

I almost always buy buy the Geek Squad protection plan for any TV or computer purchase. We recently had a bad power surge that knocked out several of our TVs. One TV was still under the 5 yr warranty. I took the TV in, they sent it to be checked out. Best Buy ended up replacing my 4 1/2 year old TV with a brand new one, that ended up being an upgrade from what I had. Well worth the money in this case.

ALWAYS get protection from geek squad trust me you dont want to not have it.

I generally do not purchase service warranties. As I was buying a new TV, I decided it would be a good idea. Thankfully I never had to use it.

We would buy this protection every time it is offered - BestBuy really honors their customers when a product fails and does not make it a big hassle to use it. We buy some products from BestBuy just because of this protection plan vs buying it from another box store or online retailer.

It’s great knowing that your covered. The 5 years is a lot of coverage.

On my roku tv i made sire i took the protection plan because my last tv i never put , so i learned my lesson.

highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time

Where else can you get the BEST prices on the BEST electronics with the BEST delivery and BEST customer service??? Only BEST BUY!!!

hope i dont need to use it ...but if i do im sure geek squad will come through

Always get the protection plan. It’s worth it because you never know with how stuff is built these days

Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

Purchased the 5 year Geek Squad Protection Plan to go with our new 65” Samsung TV. Only had the TV for about 2 weeks now and so far no issues and hopefully we don’t have to use it but if we do, we will definitely be holding Best Buy to their part of the deal for sure!

Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

excellent work and service customer service good price

There shouldn’t be a $200.00 installation fee and should be set up to use 1 remote for the price of the tv”

I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.