Customer Ratings & Reviews

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

I will see if I get any use out of this. I guess protecting a new tv is worth it in the long run.

Fast service, knowledgeable staff! Every time I had any questions anyone I spoke with was more than polite to help!

The agents brought the TV upstairs with no complaints

It’s worth it for the price. You will need to get the geek squad in case something happens to the TV or anything that you buy so it’s worth it.

Appreciate having the protection of Geek Squad! The ease with them is great.

They have kept my devices safe for all this time. Great value for the money.

Always get the extended warranty. This is my third TV that I’ve been able to use the warranty value toward a new TV.

This is a service plan, an insurance plan for any possible issues w/ the equipment we purchased. The actual evaluation isn't particularly valid until such time we have to make a call... then, truth will out.

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

You can never go wrong getting the warranty! Definitely worth it!

It is a wonderful product to have and I’m glad I purchased it.

Haven't had to use it. Will use if need to. I know other people who have used it and said that they wre please with them.

Got this for piece of mind. Hope I don't ever have to use it but have it just incase. Why not when you spend almost $2k on a TV, you want that extra coverage

Did not use geek squad for my tv install but have used them before for computer problems. Great service with very knowledgeable agents.

As i am familiar with the brand & the best buy geek squad protection i highly recommend purchasing the protection its a no nonsense policy. The geek squad protection insures that your item will either be repaired or replaced.

The agents were professional and installed 2 TVs reasonable time, made sure I understood how to work them. Arrived on time! Personable and cared about performing quality job!

Replaced my laptop when i cracked at the hindge with no problems

I purchased this protection on my Roku tv in case it should quit working properly like my last tv did when I hadn't even had it 6 months. I had the protection plan on it also so it covered the cost of my new tv.

We love the geek squad. I always recommend getting a protection plan even if you don’t/won’t use it! It is worth it! I will not buy another large item without a protection plan. Geek squad is nice and very quick with what they do.