Customer Ratings & Reviews

AWESOME CUSTOMER SERVICE. THANK YOU FOR YOUR HARD WORK.

Geek Squad was so great and their service is amazing

High end tv’s are expensive and I have had bad luck with other brands high end tv and want to protect my investment. I will be sad for waisting the money if in 5 years nothing goes wrong but I would cry if I have spent another 2500 on a tv and it breaks in 2 years with no coverage. Protection well worth it

The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

Great manager in Geek Squad Manager support. She went beyond to help us out

Is a very good product to protect my investments..

I moved and was not aware that I could have my Geek Squad come to install my TV on the wall. This was during Covid-19 so website was confusing to order all the parts needed for this. Finally called and spoke to a person who got it all set. Install person was friendly and took time not to cause a mess while drilling holes.

I am technologically illiterate and I have to go to the Geek Squad many times to ask what they probably feel are stupid questions. They are always polite and help me with my problems. I go to the Gravios Bluffs store in St. Louis and they usually fix my problem right in front of me while I wait.

Always A must have with your Electronics purchase Best Buy has the Best GEEK SQUAD Technicians around if u ever have any troubles make sure u buy the 5 Yr proection a must have that way anything goes wrong your covered.

Who better to call when you need help? The Geek Squad thats right! These guys and gals are my superheroes, they came to my rescue without delay and made sure I was taken care of with the upmost of care and they'll do the same for you

Super good protection for devices will 100% recommend buyers to get this protection.

Had 2 service calls, second one was needed for a line of pixels that went out.... GS team was very helpful and efficient! well worth the value!

Very good I like it Fast delivery and good job!!!

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

Good good good good good good good good good gooood

I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

Still in great condition had to do a replacement for the remote i had no problems.

Great combination of open box television and a 5 year geek squad protection plan.

Very knowledgeable agents that are ready to help out and install equipment.

Very Impressive!; quality highly recommend to anyone, well please.