Customer Ratings & Reviews

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

love the insurance, only shop best buy. buy all electronics there

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

Really good product, bought for my brothers room and he loves it!

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

It's good to have Geek Squad Service around just in case you may need them.

very good service at the moment and they clarify all your doubts with the team, thank you

They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

Good picture and lots of new things to do on it with internet. The sound is good but it seems to turn up on its on it could be the stations lol but it does have a louder volume then any other TV we have own in quite some time.

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!

Excellent experience. Great tv and excellent installation

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

Cant beat the warrenty. Anything happens and the Electonics are covered. Life happens when u lease expect it. Moght ss well be prepared

Hope I never need it but incredible levels of reassurance and confidence if something goes sideways!

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

I don't buy Geek Squad protection, but I guess if you did then it would be ok

I haven't needed service therefore that is why I'm giving a 5 star