Customer Ratings & Reviews

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!

The warranty was reasonable. I purchased second tv and they combined both tvs for reduced warranty price

It's geek squad. Not sure what I can say about a warranty program other than we get it on a lot of stuff

Purchased the geek squad five year protection plan I’m glad we did. Hopefully we have nothing wrong, but if we do, it’s worth it.

Haven't had to use it yet but love the fact that If anything goes wrong they will come to me not the other way around

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

A must get when you buy a large TV 75 if it goes south then your covered

Ha ent had to use it for this item but im also assuming its no different from the time i have had to use the service , no hassles

Delivered my tv within the time frame promised and we’re very friendly.

My television came out of control and they resolved it quickly

Arrived on site at the appointment time very professional and pleasant to work with

Fortunately I have not had to use this particular purchase but have used it on two previous TVs purchased from Best Buy and it was simple and trouble free.

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

Bought an expensive TV. screen went bad in 4th year well after manufacture warranty. Best Buy replaced with new TV INCLUDING INSTALLATION. I did some upgrading at the same time and paid for that. Great service and backup.

Amazing projector I use it every night We’re all the movies you can imagine in the world you can watch on this.

Geek squad protection is honestly the best. I’ve also bought it and twice I got store credit for a newer device that they couldn’t fix!

I read the list of coverage and decided to purchase the 5 year plan to cover my 60" television. If it fails, the plan will repair it. Looks like good insurance against an unexpected failure just in case. I always keep my products in good condition and for long periods of time.

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .