Customer Ratings & Reviews

I rely on my protection plan like gold. The Geek Squad is always there when I need them.

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

I worry that I will break the items I buy and this always helps.

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

so far there good they there when u need help will walk you though trying fix it

I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

My Geek Squad Service purchase was the best purchase decision ever because when I needed installation assistance I called the Squad and they were at my home in less than an hour and done in less than an hour.

I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

In the past years they were 100 percent is what they said that is why I always purchase the Geek squad on all mu purchases

The install was quick and seemless. No issues and extremely professional.

Very good for protection also easy to use. Great to buy

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

I highly recommend this product if you purchase anything of value. This is where Best Buy is second to none there was no hassle and I had the geek squad out within 2 days to fix my issue with connectivity.

Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

I usually don't buy service warranty, however I chose to for this 65 inch TV. Mainly it offers in house service so no need to box up and send out. Knock on wood no need to use it so far. I like to call it Insurance.

I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.