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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30629 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 30,629 reviews
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very trustworthy and communication was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this service to my open box 65 inch 8K Samsung TV. So far the product exceeds all expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mayra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to buy this product and very satisfied with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use this plan, but i have used it on previous TV's. I was able to walk in with a dead tv and walk out with a new tv during those experiences. Not cheap, but good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers burn in for oled tvs best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not beat bestbuy tv warranty better than factory warranty bestbuy covers burn in. So forget Costco Walmart, sams ..bestbuy is place to purchase oled tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for good electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for a deal of a TV. Hoping that if my TV breaks out of the manufacture warranty this will save me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your positive feedback! We really appreciate it. We're glad that you had a great experience and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awosome tv great price always go with the warranty purchase as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price and a lot of coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice service coverage for a great price. The extended warranty is a nice protection to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used other extended warranty from Geek Squad I always get one with any major purchase. It gives me peace of mind knowing for at least the length of the warranty I will always have a use able product. When you need it as I have had in the past, it sure felt like a wise decision afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the television if something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it’s over 200 bucks purchase the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy customer I’m very happy that I was given the option to add the two year Geek Squad security to insure my purchase of my Samsung 70” Television for a low price. Very satisfied as a Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if your device goes BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart T.V. warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would 100% recomm Buying protection for any item if they dont have it no longer they will refund you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service ever. I'm so glad someone created this.

    I would recommend this to a friend