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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30630 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 30,630 reviews
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven’t took a chance to experiment how geek squad work, but since I order a big 70in screen smart Samsung tv I realize that I do needed to get insurance on it in case it breaks or it gets damage accidentally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpe set up smart tv to my new receiver ove the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is always good, I had broken my tv and went to get one and they had an open box and the girl who helped and got me the warranty was so kind!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Connie. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp quality and large screen size, for a small price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides fast and frien service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an insurance policy and as such it provides peace of mind even if it isn't ever used. It made sense for my TV and wasn't too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Geek Squad protection to protect the product. The only negative is that I wish that Best Buy would lower the price on the plan, back to where it used to be. I almost didn't buy the plan due to the high cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase a major appliance without it. Best Buy’s warranty picks up when the manufacturers ends unlike most that charge you and arm and a leg and then have the guts to run it concurrently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been great so far. Smart techs, great service, very trustworthy and knowledgeable. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my television and sound bar and made all needed adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who called be back handled all my questions was not only kind but was a true professional. Also took my payment over the phone and also sent me an email with all details. He is an asset to best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Service is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe than… Not Safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel safe. There is absolutely no substitute for being responsible. But accidents do happen, even with the best of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra protection with electronics these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance for your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Insurance to back up any problems you may have with a 65 inch LG TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for your expensive new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind after spending 2400 dollars on a tv. Well worth it

    I would recommend this to a friend