Customer Ratings & Reviews

Excellent "Peace-of-Mind" protection in case my TV fails in the future. I have used the protection plan many times in the past on other purchases and have not had any problems with Best Buy honoring the plan.

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

I usually don't purchase a protection plan. I was surred that they would come to my house if there was a problem so it was worth. I haven't used it and hope I won't have to but it gives peace of mind.

I've been a long term subscriber to geek squad so this was a no-brainer

This is a great add on for coverage for any item just in case.

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

The agents are very helpful resourceful and very knowledgeable and keen to help your needs

the Geek Squad are always very knowledgeable and helpful with any issue I have ever had. I have always purchased this with any TV I have ever bought from them.

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.

James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

Have not had to use yet, but have in the pay and had good success with repairing my devices

When purchasing an expensive item from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

The staff were very friendly and very knowledgeable and werent pushy for sales.

It’s good and interesting to watch. High quality tv

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

I have not use the insurance and hopefully I want have to use it

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.