Customer Ratings & Reviews

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

TV failed in 11th month. Good backup decision. Buy

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

I have used the warranty and the replacement was quick and easy.

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

With all that can go wrong with these new TV's, why would you not buy a 5 year protection offered at such a reasonable price?! Best Buy's Geek Squad has always come through for us, in person and on the phone.

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

I love the fact they offer alot of different services!

Haven’t had the opportunity to use it yet but I’m sure they are reliable

Have not used yet but will definitely enjoy if i ever need it

Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.