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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 30,635 reviews
  • Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the security knowing the items i buy from best buy is protected. Geek Squad is so helpful with setting up my devices & to help me when i have a problem & i come into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra insurance on used items. Totally worth it if things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warranty is safe to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 YR Protection Plan just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with the tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you dont invest in added protection on your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When I used it once they were there immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always stood by their service agreements. I always purchase this service when buying any type of electronics. Best Buy's Geek squad has always been fast and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but in my opinion, it is a must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple advice from a geek squad representative helped me complete the set up on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad on ipad and 19" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an appoint thursday regarding my Ipad. I have an old hp and the help has been fantastic!!! Just a phone call away. Looking forward to see hw my grdson enjoys his new TV. No worries qeek squad contract. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Send a warranty price is perfect. Discovers everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Addressed the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always Recommend Geek Squad protection plan!!!!!!

    I would recommend this to a friend