Customer Ratings & Reviews

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

Haven't used this yet probably never will but it's a good thing to have just in case

love geek squad and protection plans always need it

Manager was very informative at the store in helping me to choose this service plan.

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

Hasta ahora funciona bien, lo recomiendo. A veces tarda e

It is better to go for what is safe and reliable... they offer you a good policy

I have been a Geek Squad member since making my first purchase at Best Buy. I have always been happy with the assistance I have received from the Geek Squad. I will continue my association with Geek Squad.

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

Nice comfort knowing I've got coverage since technology changes so quickly.

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

Great team! Geek Squad is terrific in servicing my product needs. Very courteous and helpful. Available all the time 24/7. Knowledgeble on everything. Every product I purchase, I get Geek Squad protection.

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

I always get Best Buy's extended warranty on anything over $250. My Samsung 75" flat screen croaked 4 years into the warranty, and as a result, more than paid for itself.

Perfect service. A great value. Great service from the Geek Service.

Good customer service. Came in and switched out tvs in and out answered all my questions

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

I had bought a tv for my in laws and it wasn’t their favorite. Things kept messing up and the tv died a few months before the service was up. They refunded the money on a gift card since they don’t carry that one anymore so I got them a nice one that they love.

I always buy a warranty for my television! You may never know what could happen! I bought 5 tvs and had to use the warranty 2x it will take about less then a week to get a new TV as soon as you call