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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 30,822 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although nothing has happened to the product I applied this for, the policy was easy to understand and covers a lot of things that you may need. Would recommend if you’re buying something really expensive like a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad response and installation was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for new treadmill. Hoping nothing ever goes wrong but love knowing they will come to the house and fix if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound issue with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the sound went out the geek squad was very helpful in getting the sound back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no need for it yet. Best buy has always had great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been fortunate in only having to use Geek Squad once. I purchase this protection for all my purchases. With the added protection it they offer, it just made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this extended warranty for my Samsung TV and began having issues with the TV 2yrs after my purchase. Geek Squad was great in helping me get the board replaced within a few days. Will Purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Protection is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase GS Protection when it is available. The service has helped me ... Saved me many times. The service is a phone call or store visit away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service they provide is always stellar. The cost is worth the service and expertise you get. I have used them for several years and am very happy they are here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    32 LED TY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD LOVE TO SAY THANK TO MIKE AT GEEK SQUAD FOR IS HELP LAST WEEKEND AND THE THIS FRIDAY I PICK UP MY NEW TV WHICH TRULY LOVE AND IT LOOK GREAT AND I DO WANT TO SAY THANKS TO VERY BODY AT THE TRUBULL THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with Geek Squad protection on our purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Services yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this review was for my 5 year warranty not Geek Squad service. Although, I could use Geek Squad services to make sure I'm getting top quality picture from my TV. I hope I will be able to leave the future better review about Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality And very satisfied with the results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service but the warranty is misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to knownwe have this option if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luck my for me I have not needed to use the Geek Squad but great comfort know it's there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacklynz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their expertise is invaluable for “non-techies” in this world!! Worth every cent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it, but never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the contract for my father-in-law, but never had to use it because the TV is still working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

    I would recommend this to a friend