Customer Ratings & Reviews

Took in and repaired on same day. Had a hard time finding where to make an appt.

This is a great thing to add to your purchase for piece of mind.Any problems they will fix or credit you full purchase price.No better offer out there the Geek Squad is the way to go

I purchased the 2-year Standard Geek Squad Protection for the Pioneer - 50" Class LED 4K UHD Smart Xumo TV that I bought as a gift for my son's birthday.

My television died and this warranty bought the newer version of my latest television. You must get the warranty from BB with their products!

Outstanding coverage!!!!! You can't ask for anything better than coverage like this!!!!!

Gotta have that peace of mind when it comes to any purchase you make.

They are the best as far as service customer support really handled what needed to be handled and there is not Enough to say when some one goes above and beyond just to make you happy knowing it’s the same paycheck nothing extra then yeah great team !!!

Make.sure you always have protection for your stuff when buying them with geek squad its the best

I recently tried this product and overall, I’m quite satisfied with it. The quality feels solid, and it performs as expected. It’s easy to use, looks good, and seems durable enough for everyday use.

Forgot to get protection with last laptop, and I did this time.

My TV stop working and my protection plan was honored. It was a smooth process. I was very happy with the ending result.

But where is my code to use for my free 2 month apple tv subscription?!

I always het protection plans for items especially TVs. Ive used Geek Squad and theyre great.

The installation of Microsoft 365 was a blessing and staff was knowledgeable.

I love the extra feeling of security, knowing my product is covered!

I love this, I use it as a monitor for my pc and it’s so nice and bright

Works very well no problems whatsoever and gets immediate attention

Geek Squad was very helpful in-store helping me find what I needed. I ended up taking their advice and went with the 65 inch Q750G and I love it!

I love the clarity of this TV and the sound is excellent.

Easy and fast to get in touch with an agent, but the best part about when you have to contact geek squad is that you don't have to spend a lot of time if any going through the automated system to speak to an actual person. This is HUGE for me I don't remember having to answer a lot of prompts before I was able to speak to an actual person, if there were any prompts on the automated system it was only 1 or 2. Unlike when I have to call Comcast for anything, for example if I am calling about a billing issue, I have to spend 15-20 minutes in the automated system before I get to the billing department, then before I am able to speak to a person the automated system forces me to first try to resolve the issue with a virtual agent on their website, if the virtual agent can't resolve my issue I then and only then will they allow me to speak to an actual person, and even then I must request an agent to call me back from the site, there is no way I can simply wait to speak to an agent. It is annoying and frustrating. Every agent I have spoken to at Geek squad took less then 3 minutes to get connected with, they know their stuff, and if I ask a question, they do not know the answer to I have never had to wait for them to find the answer and wait for them get back to me latter by email or phone with the answer to my question, if they do not know the answer to a question I asked, they have always found the answer to the question before the end of the call, I may have to wait a bit for them to find the answer but they have always found the answer before the end of the call. Also, when they make an appointment, they show up on time if not early. They are the biggest reason I will never buy my electronics anywhere else.