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Customer reviews

Rating 4.7 out of 5 stars with 25364 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 25,364 reviews
  • Rated 5 out of 5 stars

    Love em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality great connections perfect length love em

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Geek Squad Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 65" TV and New Clothes Dryer for Peace of Mind. I consider the Geek Squad Protection a necessity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I bought a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Geek Squad they have been very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the ease of dropping off and picking up a completely fixed issue. The Geek Squad does a great job and they are very helpful. Well worth the price of the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I get the protection I Need comes in handy for the times that I have broken my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment to protect your product! Wouldn’t drive off the lot in a car with no warranty, don’t do it on your electronics.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best of the best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will always be there for you when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't used this service but really glad I purchased it. Reading over the Geek Protection I made the right decision to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way on how to use protection to help solve any issues might have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for the positive feedback. I'm the same way and buy protection plans for all my products. Hopefully we don't need to use them but it's great to have the peace of mind. If you have any questions on the plan or anything else, please feel free to reach out either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I must have since things break easily these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy a major appliance or television, I always get the extended warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    installed quickly

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gs service, installed my tv perfect and still have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high dollar items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I dont need the service. Great insurance policy for your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any kind of high-quality tv . You never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad’s FAST AND EFFICIENT SERVICE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s basically an extended warranty. You may never need it but if something happens or anything breaks it’s nice to have coverage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What service is supposed to mean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get help with a tv i both in feb it is now dec and the tv keeps dropping volume then gets really loud i think it's outrageous that you can spend $300 on something that don't last a year and then trying to get hemp fixing it with a geek squad protection plan that you buy for this reason and what it costs you more money to fix it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always want to get your protection plans from Best Buy when you buy a product and it’s no hassle return or getting it fixed or replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome coverage but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always tend to get the protective coverage for all my tvs at best buy. I have yetto use it and I can say that is a good sign. But at least ill know ill have the protection in case something happens. Ive read the guideline and it sounds ok. Just wish it was bit less in price.

    I would recommend this to a friend